HorizonCall
A 24/7 AI front desk built for your resort.
Never miss a booking call again. HorizonCall answers in your guest's language, through peak season, at 3 in the morning — and books the room directly into your property management system.
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What It Does
Fluent in 24 languages Automatic guest language detection, so every caller is served in their own language.
Books rooms directly Accepts reservations and blocks rooms straight into your PMS — no manual entry.
Live transfer to your team Complex requests are handed off to reception staff in real time.
Transcription & sentiment analysis Every call is transcribed and scored, so you can spot friction before it becomes a review.
PMS integration Connects to your existing property management system.
GDPR & KVKK compliant Built to European and Turkish data-protection standards from day one.
Who It's For
Mid-to-large resort operators who lose reservation calls during peak season, after hours, or across language barriers, and want to convert more of those calls into bookings without adding headcount.
How It Works
- 1
Guest calls your resort The same number your guests already use.
- 2
AI answers in their language HorizonCall detects the caller's language automatically and responds naturally.
- 3
Booking or live transfer Straightforward reservations are booked directly into your PMS; complex requests transfer live to your staff.
- 4
Transcript & insights You get a full transcript with sentiment analysis after every call.
Pricing
A single flat monthly fee based on resort size — no per-call or per-minute charges.